Why Are You Here?
If you have landed on this page, you likely performed a reverse DNS (rDNS) lookup on an IP address assigned to one of our customers. This page provides information about our network and serves as a central point for reporting any potential network abuse.
The IP address you looked up is part of the network infrastructure of PixelHosting and is currently in use by one of our clients.
Our Stance on Abuse️
We have a zero-tolerance policy for network abuse originating from our services. Prohibited activities include, but are not limited to:
- Spam: Sending unsolicited bulk email (UBE) or unsolicited commercial email (UCE).
- Malicious Activity: Hosting or distributing malware, viruses, phishing sites, or engaging in denial-of-service (DoS) attacks.
- Hacking: Unauthorized attempts to access or compromise systems, networks, or data.
- Copyright Infringement: Hosting or distributing copyrighted material without permission.
All abuse reports are taken seriously. We will investigate and take appropriate action.
How to Report Abuse
To ensure a prompt and effective investigation, please send a detailed report to our abuse team at: abuse AT pixelhosting DOT nl
Please include the following information in your report:
- Source IP Address: The IP address where the abuse originated.
- Timestamp: The exact date, time, and timezone of the incident.
- Evidence: Complete and unmodified logs, email headers, or any other relevant proof. For email abuse, full headers are required. For web abuse, provide URLs and log files.
Note: Reports lacking sufficient evidence may not be processed.
What Happens Next?
Once we receive your report, our team will:
- Acknowledge the receipt of your report.
- Investigate the claim and analyze the evidence provided.
- If the report is validated, we will take appropriate action against the responsible customer.
Due to privacy policies, we may not be able to share the specific outcome of our investigation. We appreciate your understanding.